Feedback and complaints

SOS Children’s Villages works with children, families, local communities, governments, donors, and others to prevent family breakdown and to ensure the fulfilment of every child's right to family, protection, education and health care.

We always strive to provide the highest quality care and support. In this regard, we recognise the importance of learning from the people, communities and partners we work with so we can constantly improve the quality of our work.

We highly appreciate your feedback, complaints, or compliments on any of our services, actions and policies, including those of our partners and suppliers.

For feedback and complaints please contact us on following email address: